Guide to casinos and sportsbooks to avoid
As a trusted source of information since 1995 we have hundreds of excellent casinos for you to choose from online. But amongst some of the best sites are a handful that are best avoided. Our list of online casinos to reject have been proven not to be trusted, with questionable withdrawal procedures. They have unreliable customer support, dubious bonus terms, unfair games and generally deceitful practices.
Take a look at our latest list of casinos and sportsbooks to avoid, to find out which sites you should steer clear of.
Sites to avoid
The following sites have been added to this list as they have not met our strict set of criteria, and have consistently failed to deliver a fair service to their players. Remember, this list of online casinos is updated regularly so it’s always worth checking back to make sure you’re in the know about the sites you should avoid.
| Casino | Reason |
|---|---|
| 1X2 gaming | False Advertising |
| 21 Dukes | Payment Problems |
| 50 Stars | Payment Problems |
| Ace Live Casino | Other Questionable Practices |
| Amco Casino | Rigged Games |
| Aztec Casino | Rigged Games |
| Balzac Casino | Payment Problems |
| Bella Vegas | Spamming Players |
| Betport Casino | Other Questionable Practices |
| Beat the Dealer | Payment Problems |
| Blu Casino | Payment Problems |
| Brandy Casino | Spamming Players |
| Captain Jack Casino | Payment Problems |
| Carnival Casino | Other Questionable Practices |
| Casino Del Rio | Other Questionable Practices |
| Casino Fiz | Other Questionable Practices |
| Casino States | False Advertising |
| Casino Tropez | Payment Problems |
| Casino-X | Payment Problems |
| Cats Eye Casino | Payment Problems |
| Cherry Red | Payment Problems |
| Cirrus Casino | Payment Problems |
| Class One | Other Questionable Practices |
| Classy Coin | Other Questionable Practices |
| Club Dice | Other Questionable Practices |
| CoolCat Casino | Payment Problems |
| Crown Casino | Other Questionable Practices |
| Dendera Casino | Spamming Players |
| Eldorado Palace | Other Questionable Practices |
| Euro Play Casino | Payment Problems |
| Gold Betting | Payment Problems |
| Golden Galaxy | Spamming Players |
| Grand Bay Casino | Other Questionable Practices |
| Grand Prive | Other Questionable Practices |
| Grand Reef | False Advertising |
| iButler Casino | Other Questionable Practices |
| Indio Casino | Other Questionable Practices |
| Jackpots Heaven | Other Questionable Practices |
| Jupiter Club | Other Questionable Practices |
| Lady Dream | Rigged Games |
| Lake Palace | Other Questionable Practices |
| Las Casino Vegas | False Advertising |
| Legend Sports | Other Questionable Practices |
| Liberty Bell | Other Questionable Practices |
| Lock Casino | Payment Problems |
| Londons Casino | Payment Problems |
| Lovo Lotto | Other Questionable Practices |
| Lucky 18 | Payment Problems |
| Majestic Comet | Payment Problems |
| Mapau | Payment Problems |
| Miami Beach Casino | Payment Problems |
| Mighty Slots | Payment Problems |
| Noble Casino | Other Questionable Practices |
| Oceans Online | Payment Problems |
| Onbling Casino | Other Questionable Practices |
| Orange Gamez | Payment Problems |
| Osiris Casino | Payment Problems |
| Palace of Chance | Payment Problems |
| Park Lane Casino | Payment Problems |
| Planet 7 | Payment Problems |
| Planet Kings | Other Questionable Practices |
| Plum Gaming Casino | Payment Problems |
| Prestige Casino | False Advertising |
| Prism Casino | Payment Problems |
| Pure Vegas | Payment Problems |
| Raging Bull Casino | Payment Problems |
| Road House Reels | Spamming Players |
| Rome Casino | Payment Problems |
| Royal Ace | Payment Problems |
| Rushmore Casino | Payment Problems |
| Sierra Star | Other Questionable Practices |
| Sky Kings | Other Questionable Practices |
| Slots Alley | Other Questionable Practices |
| Slots Oasis | Payment Problems |
| Slots Of Fortune | Other Questionable Practices |
| Slots of Vegas | False Advertising |
| Super Casino | Payment Problems |
| Swiss Casino | Other Questionable Practices |
| Triomphe Casino | Payment Problems |
| Vegas 24 | Other Questionable Practices |
| Vernons Casino | Other Questionable Practices |
| Villa Fortuna | Other Questionable Practices |
| VIP Golden Club | Rigged Games |
| Wager21 Casino | Rigged Games |
| Wild Vegas Casino | Payment Problems |
| Win As Dealer | Payment Problems |
| Winner Is Land Casino | False Advertising |
| Win Palace | Payment Problems |
| Worldwide Wagering | Other Questionable Practices |
Report a Casino
If you have any concerns about an online casino, or you feel you have been mistreated by a casino, make sure you get in touch. You can report a casino site here and let us know all about your experience. Our team of experts will then investigate on your behalf.
By submitting your message, you understand that your personal data will be handled in accordance with our privacy policy.Report a casino
Reasons we add casinos to this list
Games and Software
A great selection of games sets a casino apart, but failure where games are concerned can land a casino on our list of sites to avoid. Cutting edge software and user-friendly games are essential for all recommended casinos. Rogue casinos provide unfair games.
Unsatisfactory player experience
Clunky games that freeze without warning are entirely unacceptable in today’s market, and sites reported for issues such as these appear on our list of sites to avoid. Games must be fast, reliable and safe to meet our standards.
Rigged software and unfair RTP rates
Fairness is of the utmost importance for online casinos, which is why the best casinos publish RTP rates for all of their games. Casinos offering games with unfair RTP rates should be avoided, and sites can be added to our list of sites to avoid as a result of this. Likewise, rigged software can also land a site on the list.
Customer Care
In order to secure the trust of its players, an online casino must be transparent in its practices. Sites must also provide plenty of ways to contact its team should players need assistance. Casinos on our list of those to avoid tend to fall short in this area, and players often have difficulty contacting customer service representatives or having complaints addressed.
Failure to address player complaints
Even the best online casinos are subject to player complaints from time to time. It’s the amount of complaints and the ways in which they are addressed that really matters. A complete failure to address complaints often leads to a casino being added to our list of sites to avoid.
No/unresponsive customer support
Almost all casinos have a dedicated customer support team on hand to deal with any problems or queries players may have. However, casinos on our list of those to avoid often fail to provide this service. If a casino does not list contact information for its team, this should immediately be regarded as a red flag. An unresponsive customer support team can also cause a casino to be added to our list.
Security and Trust
Online casinos often handle significant sums of money on behalf of players, and are trusted with personal details and financial information. For this reason, top casinos use cutting edge security software and safety features. Casinos must also be licensed by the appropriate authority in their region such as eCogra and MGA.
No licence from a legitimate body
Online casinos must operate under a license from an authority such as MGA, and the details of this license should be clearly displayed on the website. You’ll often see it listed on the about page, and in the footer of the homepage. If the casino doesn’t hold a valid licence it will be added to our list of sites to avoid.
Inadequate security standards
Security is hugely important for online casinos, and good sites go to extreme lengths to protect their players’ details. Rogue casinos do not provide adequate security features or encrypted connections, leaving players vulnerable to significant risks such as identity theft and fraud.
Banking and Money
A big win should be cause for celebration, but things can quickly turn sour if a casino makes it difficult for players to withdraw their winnings. When evaluating casinos, we always pay close attention to the banking methods on offer. We test a range of different withdrawal options evaluating ease, speed and security.
Complicated withdrawal procedures
If a casino’s withdrawal process feels more like an obstacle course, or we hear reports of an online casino not paying out, it can quickly find itself on our list of sites to avoid. Once a player requests a withdrawal, funds should appear in their chosen account or digital wallet within the timeframe stated.
Few accepted withdrawal methods
Most casinos offer a good selection of different payment and withdrawal methods, making life easy for players. However, if a casino offers just a handful of withdrawal methods that aren’t widely supported, this can cause it to be added to our list of sites to avoid. Look out for sites offering withdrawals to popular payment methods.
Bonuses and Promotions
Online casinos offer a huge selection of enticing bonuses and promotions, many of which are brilliant for players. But sometimes a bonus is too good to be true, and needs investigating. We always look into the trustworthiness of different bonuses and promotions, to ensure that casinos are giving players a fair deal.
Unclear terms and conditions
Some bonuses come with incredibly complex terms and conditions, designed to make it difficult for players to understand the details of the offer. In other cases, bonuses are presented without a complete list of terms, so players are in the dark about playthrough requirements. We recommend players avoid sites offering unclear promotions.
Why trust us
We’ve helped players win more since ’95 and have set a high bar. All of our recommended casinos have undergone a rigorous 25-step review process conducted by our experts. When you play at the casinos we recommend you can be confident of the following.
- Excellent safety and security features
- Guaranteed payout windows for all withdrawals
- A good variety of deposit and withdrawal methods
- Generous welcome bonuses and enticing promotions