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Guide to casinos and sportsbooks to avoid

As a trusted source of information since 1995 we have hundreds of excellent casinos for you to choose from online. But amongst some of the best sites are a handful that are best avoided. Our list of online casinos to reject have been proven not to be trusted, with questionable withdrawal procedures. They have unreliable customer support, dubious bonus terms, unfair games and generally deceitful practices.

Take a look at our latest list of casinos and sportsbooks to avoid, to find out which sites you should steer clear of.

Sites to avoid

The following sites have been added to this list as they have not met our strict set of criteria, and have consistently failed to deliver a fair service to their players. Remember, this list of online casinos is updated regularly so it’s always worth checking back to make sure you’re in the know about the sites you should avoid.

1X2 gamingFalse Advertising
21 DukesPayment Problems
50 StarsPayment Problems
Ace Live CasinoOther Questionable Practices
Amco CasinoRigged Games
Aztec CasinoRigged Games
Balzac CasinoPayment Problems
Bella VegasSpamming Players
Betport CasinoOther Questionable Practices
Beat the DealerPayment Problems
Blu CasinoPayment Problems
Brandy CasinoSpamming Players
Captain Jack CasinoPayment Problems
Carnival CasinoOther Questionable Practices
Casino Del RioOther Questionable Practices
Casino FizOther Questionable Practices
Casino StatesFalse Advertising
Casino TropezPayment Problems
Casino-XPayment Problems
Cats Eye CasinoPayment Problems
Cherry RedPayment Problems
Cirrus CasinoPayment Problems
Class OneOther Questionable Practices
Classy CoinOther Questionable Practices
Club DiceOther Questionable Practices
CoolCat CasinoPayment Problems
Crown CasinoOther Questionable Practices
Dendera CasinoSpamming Players
Eldorado PalaceOther Questionable Practices
Euro Play CasinoPayment Problems
Gold BettingPayment Problems
Golden GalaxySpamming Players
Grand Bay CasinoOther Questionable Practices
Grand PriveOther Questionable Practices
Grand ReefFalse Advertising
iButler CasinoOther Questionable Practices
Indio CasinoOther Questionable Practices
Jackpots HeavenOther Questionable Practices
Jupiter ClubOther Questionable Practices
Lady DreamRigged Games
Lake PalaceOther Questionable Practices
Las Casino VegasFalse Advertising
Legend SportsOther Questionable Practices
Liberty BellOther Questionable Practices
Lock CasinoPayment Problems
Londons CasinoPayment Problems
Lovo LottoOther Questionable Practices
Lucky 18Payment Problems
Majestic CometPayment Problems
MapauPayment Problems
Miami Beach CasinoPayment Problems
Mighty SlotsPayment Problems
Noble CasinoOther Questionable Practices
Oceans OnlinePayment Problems
Onbling CasinoOther Questionable Practices
Orange GamezPayment Problems
Osiris CasinoPayment Problems
Palace of ChancePayment Problems
Park Lane CasinoPayment Problems
Planet 7Payment Problems
Planet KingsOther Questionable Practices
Plum Gaming CasinoPayment Problems
Prestige CasinoFalse Advertising
Prism CasinoPayment Problems
Pure VegasPayment Problems
Raging Bull CasinoPayment Problems
Road House ReelsSpamming Players
Rome CasinoPayment Problems
Royal AcePayment Problems
Rushmore CasinoPayment Problems
Sierra StarOther Questionable Practices
Sky KingsOther Questionable Practices
Slots AlleyOther Questionable Practices
Slots OasisPayment Problems
Slots Of FortuneOther Questionable Practices
Slots of VegasFalse Advertising
Super CasinoPayment Problems
Swiss CasinoOther Questionable Practices
Triomphe CasinoPayment Problems
Vegas 24Other Questionable Practices
Vernons CasinoOther Questionable Practices
Villa FortunaOther Questionable Practices
VIP Golden ClubRigged Games
Wager21 CasinoRigged Games
Wild Vegas CasinoPayment Problems
Win As DealerPayment Problems
Winner Is Land CasinoFalse Advertising
Win PalacePayment Problems
Worldwide WageringOther Questionable Practices

Report a Casino

If you have any concerns about an online casino, or you feel you have been mistreated by a casino, make sure you get in touch. You can report a casino site here and let us know all about your experience. Our team of experts will then investigate on your behalf.

By submitting your message, you understand that your personal data will be handled in accordance with our privacy policy.Report a casino

Reasons we add casinos to this list

Games and Software

A great selection of games sets a casino apart, but failure where games are concerned can land a casino on our list of sites to avoid. Cutting edge software and user-friendly games are essential for all recommended casinos. Rogue casinos provide unfair games.

Unsatisfactory player experience

Clunky games that freeze without warning are entirely unacceptable in today’s market, and sites reported for issues such as these appear on our list of sites to avoid. Games must be fast, reliable and safe to meet our standards.

Rigged software and unfair RTP rates

Fairness is of the utmost importance for online casinos, which is why the best casinos publish RTP rates for all of their games. Casinos offering games with unfair RTP rates should be avoided, and sites can be added to our list of sites to avoid as a result of this. Likewise, rigged software can also land a site on the list.

Customer Care

In order to secure the trust of its players, an online casino must be transparent in its practices. Sites must also provide plenty of ways to contact its team should players need assistance. Casinos on our list of those to avoid tend to fall short in this area, and players often have difficulty contacting customer service representatives or having complaints addressed.

Failure to address player complaints

Even the best online casinos are subject to player complaints from time to time. It’s the amount of complaints and the ways in which they are addressed that really matters. A complete failure to address complaints often leads to a casino being added to our list of sites to avoid.

No/unresponsive customer support

Almost all casinos have a dedicated customer support team on hand to deal with any problems or queries players may have. However, casinos on our list of those to avoid often fail to provide this service. If a casino does not list contact information for its team, this should immediately be regarded as a red flag. An unresponsive customer support team can also cause a casino to be added to our list.

Security and Trust

Online casinos often handle significant sums of money on behalf of players, and are trusted with personal details and financial information. For this reason, top casinos use cutting edge security software and safety features. Casinos must also be licensed by the appropriate authority in their region such as eCogra and MGA.

No licence from a legitimate body

Online casinos must operate under a license from an authority such as MGA, and the details of this license should be clearly displayed on the website. You’ll often see it listed on the about page, and in the footer of the homepage. If the casino doesn’t hold a valid licence it will be added to our list of sites to avoid.

Inadequate security standards

Security is hugely important for online casinos, and good sites go to extreme lengths to protect their players’ details. Rogue casinos do not provide adequate security features or encrypted connections, leaving players vulnerable to significant risks such as identity theft and fraud.

Banking and Money

A big win should be cause for celebration, but things can quickly turn sour if a casino makes it difficult for players to withdraw their winnings. When evaluating casinos, we always pay close attention to the banking methods on offer. We test a range of different withdrawal options evaluating ease, speed and security.

Complicated withdrawal procedures

If a casino’s withdrawal process feels more like an obstacle course, or we hear reports of an online casino not paying out, it can quickly find itself on our list of sites to avoid. Once a player requests a withdrawal, funds should appear in their chosen account or digital wallet within the timeframe stated.

Few accepted withdrawal methods

Most casinos offer a good selection of different payment and withdrawal methods, making life easy for players. However, if a casino offers just a handful of withdrawal methods that aren’t widely supported, this can cause it to be added to our list of sites to avoid. Look out for sites offering withdrawals to popular payment methods.

Bonuses and Promotions

Online casinos offer a huge selection of enticing bonuses and promotions, many of which are brilliant for players. But sometimes a bonus is too good to be true, and needs investigating. We always look into the trustworthiness of different bonuses and promotions, to ensure that casinos are giving players a fair deal.

Unclear terms and conditions

Some bonuses come with incredibly complex terms and conditions, designed to make it difficult for players to understand the details of the offer. In other cases, bonuses are presented without a complete list of terms, so players are in the dark about playthrough requirements. We recommend players avoid sites offering unclear promotions.

Why trust us

We’ve helped players win more since ’95 and have set a high bar. All of our recommended casinos have undergone a rigorous 25-step review process conducted by our experts. When you play at the casinos we recommend you can be confident of the following.

  • Excellent safety and security features
  • Guaranteed payout windows for all withdrawals
  • A good variety of deposit and withdrawal methods
  • Generous welcome bonuses and enticing promotions
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